Send useful updates to happy customers
Broadcast Updates
Broadcast lets experts send updates like discounts, new stock, and service availability to customers who rated them well.
How to use it
Help a requester or buyer and deliver a good experience.
If they rate you 4 or 5 stars, they can receive your useful customer updates.
Open Broadcast to send a clear update about new stock, discounts, or services.
Customers receive the update in Messages and Alerts.
Related guides
Your Store
Your Store is where experts add public products and services that people can browse in Marketplace and search results.
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Messages is where chats continue. Alerts tell you about replies, recommendations, ratings, messages, and useful store updates.
Read nextAnalytics
Analytics shows how your requests, replies, ratings, products, and customer updates are performing.
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